Pricing & Tiers
What each subscription tier includes — capabilities, features, and model access.
Damira AI offers capability-based pricing from free individual use to enterprise self-hosted deployments. Every tier uses US-based AI models with SOC 2 compliance. No query limits, no overage bills — just more powerful capabilities as you upgrade.
Tier Comparison
| Free | Starter | Pro | Team | Enterprise | |
|---|---|---|---|---|---|
| Price | $0 | $29/mo | $59/mo | $49/user/mo | Custom |
| Troubleshooting | All 11 domains | All 11 domains | All 11 domains | All 11 domains | All 11 domains |
| Quick answers | Yes | Yes | Yes | Yes | Yes |
| Basic documentation | Yes | Yes | Yes | Yes | Yes |
| Config generation | - | Yes | Yes | Yes | Yes |
| MOPs & change controls | - | Yes | Yes | Yes | Yes |
| Interactive spreadsheets | - | Yes | Yes | Yes | Yes |
| Web search | - | Yes | Yes | Yes | Yes |
| Research briefs | - | Yes | Yes | Yes | Yes |
| Deep research & upgrade planning | - | 3 credits/mo | 15 credits/mo | 25 credits/mo | Unlimited |
| Multi-session projects | - | - | Yes | Yes | Yes |
| Personal knowledge base | - | - | 5,000 chunks | 5,000 chunks | Unlimited |
| Team knowledge base | - | - | - | 50,000 chunks | Unlimited |
| Seats | 1 | 1 | 1 | 5 minimum | Custom |
| Data handling | US (Cloudflare) | US, SOC 2 | US, SOC 2 | US, SOC 2 | Self-hosted |
What Each Tier Is For
Free — Try It Out
Best for: Evaluating Damira, occasional troubleshooting help. You get: Full troubleshooting across all 11 network domains, quick answers, and basic documentation (MOPs, incident reports).
Starter — Individual Engineer
Best for: Network engineers who want AI assistance daily. You get: Everything in Free, plus config generation, security audits, MOPs & change controls, interactive spreadsheets, web search, research briefs, and 3 deep research credits per month.
Pro — Power User
Best for: Senior engineers doing upgrade planning, deep research, and documentation at scale. You get: Everything in Starter, plus 15 deep research credits per month, multi-session project workspaces, and personal knowledge base.
Team — Engineering Teams
Best for: NOC teams and engineering groups sharing knowledge. You get: Everything in Pro, plus 25 deep research credits per user per month, shared team knowledge base (50K chunks), custom onboarding, priority support, and 5+ seats.
Enterprise — Full Control
Best for: Organizations requiring self-hosted deployment and zero data retention. You get: Deploy on your infrastructure (AWS, Azure, or on-prem GPUs), unlimited deep research, SLA, and dedicated support.
Monitoring & Ticketing by Tier
| Integration | Free | Starter | Pro | Team | Enterprise |
|---|---|---|---|---|---|
| Prometheus | - | Yes | Yes | Yes | Yes |
| Grafana | - | Yes | Yes | Yes | Yes |
| Loki | - | Yes | Yes | Yes | Yes |
| ServiceNow | - | Yes | Yes | Yes | Yes |
See Monitoring Integration for setup details.
Security & Privacy
| Tier | Model Location | Data Retention | Compliance |
|---|---|---|---|
| Free | US (Cloudflare) | 30-day delete | SOC 2 |
| Starter/Pro/Team | US (Cloudflare) | 30-day hard delete | SOC 2 Type 2 |
| Enterprise | Customer cloud | Zero retention | SOC 2 + custom |
All tiers include automatic PII redaction — passwords, public IPs, SNMP communities, and customer names are stripped before reaching the AI model. See Security & Data Privacy for full details.
Launch Discount
Use code FIRSTONCALL for:
- 50% off annual plans
- 35% off monthly (first 3 months)
Related
- Quickstart — Get started with any tier
- Security & Data Privacy — PII redaction, execution modes, data handling
- Monitoring Integration — Connect Prometheus, Grafana, ServiceNow
- API Reference — Rate limits per tier
- Knowledge Base — Upload docs (Pro+ feature)